Canon 400D User Reports, Reviews and Experiences

Collected here are links to various user feedback on the Canon 400D / Rebel XTi. Most of them are snippets of forum posts on the EOS 400D. Clicking on equipment names will bring you to a site where you can perform a quick scan for deals and best prices across multiple merchants.

Canon fixed the exposure problem on his EOS 400D

(source)

  1. Here are the histograms for the before and after pics
  2. Jrmiami shares his strategy on how to get Canon to acknowledge that your camera has an underxposure issue (source)
  3. Test your camera to determine if the lens could be the cause of the problem (source) - Jrmiami actually sent in all his equipment (source). Here's a post comparing the exposure obtained with two different lenses - the Canon EF-S 18-55mm f/3.5-5.6 vs Canon EF 50mm f/1.8 II.
  4. There is a possibility of sample variation, with some XTi cameras exhibiting this issue, and others not having an exposure problem (source)
  5. It's probably a better idea to get Canon to calibrate your camera than to return it for another unit (source)
  6. Cleaning the lens contacts might help - before and after images included (source)
  7. Canon USA contact information for reporting the problem and negotiating for who pays the shipping charges
  8. Another XTi owner, Robert, reported positive results after sending in his 400D for underexposure fixing. Click here to read his story and view the images from the repaired camera.
    Images from Robert's repaired Canon XTi camera

Miscellaneous Tips and Tricks

  1. How to hold the Rebel XTi / XT camera the right way
  2. Don't be duped by unscrupulous merchants / stores

Miscellaneous User Impressions

  1. Comparing the physical attributes and features of the XTi vs the XT (350D) / 300D
  2. The autofocus performance on the 400D with super telephoto lenses is much better than on the 350D